Returns & Exchanges

At Premium Lounge, we want you to be completely satisfied with your luxury purchase. If your selection doesn't meet your expectations, we offer a seamless 30-day return window for items in original, unworn condition with all tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, a pre-paid shipping label will be generated for you to print and attach to your original packaging.

• 3.
  Drop Off Package

  Securely seal your items and drop off the package at any authorized courier location or schedule a home pickup through the portal.

• 4.
  Receive Your Refund

  After our quality control team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.